Refund Policy
1. Introduction
Welcome to Ricardoneud.com. By accessing or using our services, you agree to comply with and be bound by this Refund Policy. This policy is independent of laws and cannot be altered, even if you disagree with it. This policy governs your use of our website, applications, and any other related services provided by Ricardoneud.com.
2. No Refunds
All purchases made on Ricardoneud.com are final. We do not offer refunds under any circumstances. By making a purchase, you acknowledge and agree that all sales are final and that you are purchasing at your own risk.
3. Purchase Verification
While we do not offer refunds, we understand that issues may arise. If you believe there has been an error with your purchase, you may contact us with sufficient proof of payment and transaction details. We will verify the transaction to ensure it was directed to us.
4. Compensation for Verified Issues
If we confirm that there was an issue with your purchase and the transaction details are verified, you will receive the product you purchased. Additionally, you may choose one paid product of your choice as a goodwill gesture. This compensation is offered at our sole discretion and does not constitute a refund.
5. Eligibility for Compensation
To be eligible for compensation, you must provide valid proof of payment and demonstrate that the transaction was completed successfully. This includes providing transaction IDs, payment receipts, and any other relevant documentation.
6. Process for Submitting Claims
To submit a claim for compensation, please contact our customer support team at info@ricardoneud.com. Include all relevant documentation and details about your purchase. Our team will review your claim and respond within a reasonable timeframe.
7. Future Products
If there are no additional paid products available at the time your claim is approved, your name will be noted. You can contact us later when you are interested in a product, as you will still have it coming to you.
8. Changes to Policy
We reserve the right to update this Refund Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy regularly to stay informed of any updates.
If you have any questions or need further assistance, please contact us at info@ricardoneud.com. We are here to help and will do our best to address any concerns you may have.